Run and Operate Services for Oracle Cloud Infrastructure

Run and operate services for Oracle Cloud Infrastructure (OCI) provides an array of targeted services for OCI and Oracle Autonomous Database. They’re part of the portfolio of Oracle Customer Success Services (CSS). CSS helps ensure your cloud investments deliver the performance your business needs to compete, providing the precise level and type of support that fits your IT staff and environment. Maximize the benefit you get from OCI with extra help optimizing your databases, applications, virtual machines, middleware, and operating systems.

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Vodafone Better Serves Customers with OCI and Microsoft Azure

Pedro Sarto, executive vice president of IT operations at Vodafone, joins Oracle TV to discuss Vodafone's multiyear initiative to consolidate and modernize its infrastructure and share how Oracle’s multicloud solutions have helped the company better serve its customers around the globe.

System administration expertise

A move to cloud infrastructure doesn’t eliminate routine system administration activities. By leveraging automation, proven processes, and global scale, CSS provides a lower-cost option compared with having your in-house team maintain a complex architecture.
Database management

Databases are at the heart of every business and keeping them operating efficiently is essential. CSS provides full lifecycle management of databases including provisioning, monitoring, patching, user administration, and periodic cloud service reviews.
Seamlessly connected systems

Integrations bridge the gaps between databases, applications, analytics warehouses, and users. CSS elevates Oracle Cloud by connecting your critical business environments through instance provisioning, configuration, and daily administration.

“Together with Oracle, we’re modernizing thousands of on-premises database workloads and associated applications using a secure, fully featured on-premises cloud region—and lowering our costs.”

Scott Petty Chief Digital and Information Officer, Vodafone

Explore Run and Operate Services for Oracle Cloud Infrastructure

Oracle Cloud Success Services for OCI

Oracle Cloud Success Services provide Oracle Cloud Infrastructure (OCI) customers with comprehensive support across their Oracle Cloud ecosystem. These concierge-level services provide you with white-glove assistance, including a designated technical point of contact, to help you operate your Oracle Cloud solutions more efficiently and unlock greater value and innovation.

Learn more about Oracle Cloud Success Services
Oracle Advanced Management for Hybrid Cloud

Oracle Advanced Management for Hybrid Cloud offers more hands-on assistance by jointly managing your applications, databases, and technology infrastructure. The service includes end-to-end system governance by a technical account manager, access to technical resources to execute Requests for Change, 24/7 monitoring and incident management, proactive patching, backup and data restore, and annual disaster recovery testing.

Learn more about Oracle Advanced Management for Hybrid Cloud
Solution Support Center

Oracle Solution Support Center provides end-to-end expert support for cloud operations to streamline operations and mitigate risk. A designated team included at all levels of service ensure an expedited response rate to critical issues, and ongoing proactive assistance to resolve issues before they occur.

Learn more about Oracle Solution Support Center
Oracle Database Services

Oracle Database Services provides an additional layer of support for increased operational efficiency and a smooth transition to Oracle Cloud and Autonomous Database. With a designated support team, ensures reduced business risk through 24/7 lifecycle management with faster issue resolution and time to production.

Learn more about Oracle Database Services
MySQL Database Services

Oracle MySQL Database Services support a modernized and optimized SQL database solution for on-premise deployment, customized configuration, and ongoing strategic management. Ensure mission-critical incidents are resolved quickly, providing personalized guidance to minimize complexity and risk.

Learn more about MySQL Database Services

Why choose Run and Operate Services for Oracle Cloud Infrastructure?

Reduced risk

Gain peace of mind with 24/7 monitoring and SLAs that provide prioritized issue resolution and maximum availability of your cloud environment.
Efficient operations

Improve operations by leveraging automation, tooling based on machine learning, and full lifecycle management of OCI workloads across all domains.
Full autonomy

Get extra help administering and maintaining your cloud services, but retain full control of your basic tenancy, data sovereignty, and security requirements.
Faster return on investment

Partner with experienced Oracle Cloud experts to quickly achieve the stability, availability, and performance you need to deliver great business results.

Get started with Oracle Customer Success Services.