Oracle Cloud Success Protection and Assurance Services
Oracle Customer Success Services offers Oracle Cloud Success Protection Service and Oracle Cloud Success Assurance Service to provide Oracle Fusion Applications and Oracle Cloud Infrastructure (OCI) customers with comprehensive support across their Oracle Cloud ecosystem. These concierge-level services provide you with white-glove assistance to help you operate your Oracle Cloud solutions more efficiently and unlock greater value and innovation.
Compare Oracle Cloud Success service offerings
-
Cloud Success Protection Service for SaaS
Oracle Cloud Success Protection Service for SaaS provides personalized, proactive support, including a designated technical point of contact who helps expedite the resolution of critical issues and offers strategic innovation guidance, direct access to Oracle experts, and ongoing support to help you optimize your Oracle Cloud Applications investment.
-
Cloud Success Protection Service for OCI
Oracle Cloud Success Protection Service for OCI provides personalized, proactive support, including a designated technical point of contact who helps expedite the resolution of critical issues and provides expert guidance on innovation and direct access to Oracle specialists to help you achieve your cloud goals and optimize your OCI environment.
-
Cloud Success Assurance Service for SaaS
Oracle Cloud Success Assurance Service for SaaS offers elevated, responsive support, including a designated technical point of contact who provides service request escalation management assistance for your SaaS solutions.
-
Cloud Success Assurance Service for OCI
Oracle Cloud Success Assurance Service for OCI offers elevated, responsive support, including a designated technical point of contact who helps facilitate quick response times for technical issues and provides service request escalation management assistance for your OCI investment.
Get started with Oracle Customer Success Services.
Customer success stories
-
Michelin’s Oracle Cloud Journey Toward Innovation and Efficiency (2:18)
-
Panasonic Electric Works India Lifts Customer Satisfaction with Oracle Cloud (2:02)
-
Renner Eliminates Downtime During High Demand with Oracle Cloud (2:49)