Get in Touch - JAPAC Alumni
Dear Oracle JAPAC alumni
This portal provides easy access to contact details for various support services.
You can select the location/ country below to view contact information for specific inquiries.
If you can’t find what you’re looking for or, if you need assistance with employment letters & background verification, you can click the Ask HR button below.
Note: For queries on Oracle stocks/ equity you can write to [email protected]
Contact information
Australia
Payslips, Final settlement statement:
Oracle Corporation Australia : [email protected]
Oracle Global Services Australia : [email protected]
OFSS: [email protected]
Health insurance:
Bupa: 134 135 (Within Australia);
+61 3 9487 6400 (Outside Australia)
Medibank: 1300 763422 (Within Australia);
+61 398621048 (Outside Australia)
ART - Superannuation: 13 11 84 (Within Australia);
+61 7 3516 1009 (Outside Australia)
Mercer Marsh Benefits - Salary Continuance Insurance: 1300 265 741 (Within Australia);
+61 3 8306 0900 (Outside Australia)
/ [email protected]
Expense: [email protected]
Bangladesh
Income tax certificate & Final Financial Settlement Details (salary, AL encashment, Commission, Tax etc.): [email protected]
China
Social insurance related: FESCO +86 400-8000-800 / https://www.fesco.com.cn/
P-fund related query:
Ping'an Insurance:
+86 010-59731610
Expense related query: [email protected]
Hong Kong
Payroll related information: [email protected]
MPF Query: +852-2629-2629 / www.fidelity.com.hk
Expense: [email protected]
India
F&F Settlement / Form 16 / CTC Letter, Salary revision / Last 6 months payslips / Commission payout clarification:
IDC/IN/OSSI: [email protected]
OCHS: [email protected]
OFSS: [email protected]
Retirals (PF, Gratuity & SAF Queries):
Retirals – OIPL: [email protected]
Retirals – OSSI: [email protected]
Retirals – OCHS: [email protected]
Retirals – OFSS: [email protected]
Indonesia
Social security information request (BPJS Healthcare and Manpower): [email protected]
Tax related information: [email protected]
Expense: [email protected]
Japan
Withholding tax certificate:
OCJ: [email protected]
OIS/OGS: [email protected]
OFSS: [email protected]
Health Insurance disqualification date certificate: health insurance association (TJK):
+81-3-3239-9819
Expense: [email protected]
Korea
Year-end tax settlement related information / Payslips, Final settlement statement or Income Tax: [email protected]
Group medical insurance: [email protected] / +82-1577-3739
Expenses: [email protected]
Malaysia
Settlement, Payslip, EPF & Tax related Information: [email protected]
New Zealand
Payslips: [email protected]
Expense: [email protected]
Life and Income Protection: [email protected]
Medical Insurance:
Southern Cross Care: 0800 438268 (Within New Zealand); +64 9979 9212 (Outside New Zealand)
Southern Cross Care: 0800 438268 (Within New Zealand); +64 9979 9212 (Outside New Zealand)
Pakistan
Income tax certificate & Final Financial Settlement Details (salary, AL encashment, Gratuity, Commission, Tax etc.): [email protected]
Philippines
Payslip previous months: [email protected] (Oracle Philippines) / [email protected] (Oracle NetSuite Philippines)
Income Tax Return: [email protected] (Oracle Philippines) / [email protected] (Oracle NetSuite Philippines)
Government contributions history and payment confirmation: [email protected] (Oracle Philippines) / [email protected] (Oracle NetSuite Philippines)
Final pay inquiries: commission, bonus, etc.: [email protected] (Oracle Philippines) / [email protected] (Oracle NetSuite Philippines)
Social Security:
[email protected] (Oracle Philippines Corporation)
[email protected] (Oracle NetSuite Philippines Corporation)
Singapore
Expense: [email protected]
Sri Lanka
EPF, ETF claim forms & other related documents: [email protected]
Taiwan
Annual Tax statement or payslip of last pay: [email protected]
Thailand
Personal Income Tax Report: [email protected]
Social Security: [email protected]
Health Insurance and Benefits: [email protected]
Vietnam
Tax related information: [email protected]
Social insurance related information: [email protected]